Description should include
- identifying the crisis
- exercising communication skills (e.g., active listening)
- practicing de-escalation techniques
- distinguishing among legal options (e.g., emergency custody order [ECO], temporary detention order [TDO], self-admission).
Process/Skill Questions:
- What is process for obtaining an ECO?
- Why are de-escalation techniques useful in crisis situations?
- What professional resources are available to aid in crisis situations?