Title: (Optional) Explain consumer rights.
Course: Family and Consumer Sciences Exploratory III (19251-9) > Section: Maximizing Consumer and Family Resources

Explanation should include

- analyzing retailer return policies
- researching consumer liability in scams and frauds
- describing the effects of advertising and marketing
- evaluating the value of extended warranties
- evaluating online retailers
- researching consumer protection resources.

Teacher Resource:

Consumer Financial Protection Bureau (CFPB)

Process/Skill Questions:

Thinking

- What is your responsibility for reporting consumer fraud and scams?
- How do consumer rights benefit the consumer?
- When would an extended warranty be beneficial?

Communication

- What methods can you use to address a complaint?
- How do advertising and marketing affect buying decisions?

Leadership

- What can you do to prevent a friend from shoplifting?
- What are consumer rights?

Management

- Why do you need to know a store’s return policies?
- Why is it important to safeguard warranty paperwork?