Title: Demonstrate conflict-resolution skills.
Course: Independent Living (22904-18) > Section: Demonstrating Interpersonal Skills

Demonstration includes negotiating diplomatic solutions to interpersonal and workplace issues (e.g., due to personality, culture, work style, or performance).

Process/Skill Questions:

- What is an example of an appropriate approach to address a workplace conflict?
- What factors should one take into consideration when determining the best approach to resolve an interpersonal or workplace conflict?
- How can one maintain a good working relationship with a colleague one does not like?
- How might one approach a supervisor with whom one disagrees?
- How do personality issues affect workflow?

Teacher Resources:

- Conflict-resolution Activity, Career and Technical Education Consortium of States (CTECS)