Title: Practice conflict resolution.
Course: GRADS – Family Focus (19905-36) > Section: Creating and Maintaining Healthy Relationships

Practice should include

- evaluating conflict-resolution alternatives (e.g., mediation)
- selecting the most desirable alternative
- testing the alternative to determine its effectiveness
- revising resolution strategies, as necessary.

Process/Skill Questions

Thinking

- What are some causes of conflict?
- Beyond ending a conflict, what are the desired goals for conflict resolution?
- How might conflict and the resolution of conflict affect group goals?

Communication

- How does communication affect the resolution of conflict?
- In what ways does attitude affect conflict and conflict resolution?

Leadership

- What conflict-resolution strategies can leaders use when dealing with friends? With family members? In meetings? At work?
- How can leaders prevent the escalation of conflict?

Management

- What strategies may be applied to prevent conflict?
- What is the value of using various methods of conflict resolution?