Title: Explain company selling policies.
Course: Entrepreneurship, Advanced (12053-II) > Section: Applying Sales and Customer Service Skills

Explanation should include policies related to

- forms of payment
- returns and exchanges
- sales quotas
- sales commission
- legal and ethical issues.

Process/Skill Questions:

- What are the advantages and disadvantages of commission sales vs. salaried sales?
- How is sales quota determined? Why are sales quotas important?
- What are the advantages and disadvantages of a liberal return/exchange policy?
- How does a business establish selling policies?
- What legal and ethical issues could arise during the selling process?
- Why is it important for a business to keep pace with changing technology related to purchase transactions?
- Why is it important to have store return policies reported?
- What legal and ethical issues must businesses consider in selling their products and services?