Title: Manage inventory.
Course: Automotive Fixed Operations (20906) > Section: Understanding Inventory Management and Merchandising

Management should include

- reporting lost sales
- verifying incoming and outgoing merchandise
- understanding the reasons for performing a physical inventory
- identifying the cause of and reporting inventory discrepancies
- performing stock rotation
- explaining the concept of inventory turnover and the reasons for taking inventory
- handling special orders and outside purchases
- performing core handling (i.e., accepting or declining cores, storage, labeling/tagging, returning)
- managing documentation and processing of warranty and new returns
- determining quantity for ordering or selling (each, pair, case, etc.)
- handling return of broken kits, special order parts, and exchange parts
- accounting for store-use items.

Process/Skill Questions:

- Why is it important to perform stock rotations?
- Why is it important to keep a good stock inventory?
- What does NOS mean in a parts catalog?
- How does one interpret torque specifications listed in a service manual?