Title: Describe the elements of a maintenance procedure.
Course: Automotive Fixed Operations (20906) > Section: Service Advisor: Understanding Warranties, Service Contracts, Service Bulletins, and Campaigns/Recalls

Description should include

- researching applicable service information (i.e., ProDemand, ALLDATA, Mitchell, OEM service information systems)
- locating manufacturer recommended periodic maintenance schedule (i.e., 30K, 60K, 90K) and lifetime maintenance
- identifying regular vs. severe duty maintenance
- researching required maintenance indicator reset procedures (e.g., oil change, tire pressure monitoring system [TPMS])
- identifying tools required to perform maintenance (e.g., dipstick, scan tool, oil filter housing socket).

Process/Skill Questions:

- What are the benefits of scheduled maintenance?
- What are some common service intervals?