Title: Explain general knowledge of campaigns/recalls.
Course: Automotive Fixed Operations (20906) > Section: Service Advisor: Understanding Warranties, Service Contracts, Service Bulletins, and Campaigns/Recalls

Explanation should include

- the purpose of a campaign/recall
- who issues campaigns/recalls
- who is responsible for the repair costs
- what must be preapproved
- the time constraints associated with campaigns/recalls.

Process/Skill Questions:

- What is an open recall?
- Who issues campaigns?
- Where are TSBs located?