Title: Explain inspection results and technician’s recommended repairs and estimates.
Course: Automotive Fixed Operations (20906) > Section: Establishing Successful Sales

Explanation should include

- recommended repairs to address the original concerns
- other repairs recommended as a result of the multi-point inspection and/or digital visual inspection (DVI)
- estimated repair costs.

Process/Skill Questions:

- How does one apply ethical standards to recommended repairs?
- How does one explain technical repairs to a non-technical person?