Title: Explain the purpose of a TSB.
Course: Automotive Fixed Operations (20906) > Section: Service Advisor: Understanding Warranties, Service Contracts, Service Bulletins, and Campaigns/Recalls

Explanation should include

- definition of a TSB—a known concern and possible repair to a specific year, make, and model that is not currently under recall
- an aid in diagnosing recurring problems
- who is responsible for the costs of the repair (e.g., warranty, customer).

Process/Skill Questions:

- What are the differences between a TSB and a campaign/recall?
- When is a TSB covered under warranty?