Title: Perform sales and credit invoicing.
Course: Automotive Fixed Operations (20906) > Section: Exploring General Operations in the Parts Department

Performance should include

- retail
- wholesale
- online transactions.

Process/Skill Questions:

- How does one create an accurate invoice for a customer purchasing multiple parts?
- What information must be verified before processing a credit invoice for a returned part?
- What is a sign of online fraud?
- How can one prevent online fraud?