Title: Explain features and benefits of alternative parts.
Course: Automotive Fixed Operations (20906) > Section: Understanding the Role of a Parts Specialist

Explanation should include the differences among OEM, aftermarket parts, reconditioned parts, and LKQ, and the customer’s budgetary considerations.

Process/Skill Questions:

- When should OEM parts be used instead of aftermarket?
- When should an aftermarket part be used instead of OEM?