Identification should include
- activating/deactivating alarms
- starting/closing computers
- making bank transactions
- organizing/tidying the waiting room
- putting tablets in docking stations
- retrieving electronic messages.
Process/Skill Questions:
- What are the consequences when opening and closing procedures are not followed?
- What are some of the tasks to perform before opening the office?
- What are safety concerns in the reception and office areas? What precautions can be taken to prevent problems? If safety problems occur, how should they be handled?