Demonstration should include
- identifying types of verbal communication
- identifying types of nonverbal communication
- recognizing communication barriers
- identifying techniques for overcoming communication barriers
- recognizing the elements of oral communication using a sender-receiver process.
Additionally, demonstration should reflect an understanding of how to adapt word choice, tone, and syntax to a variety of audiences.
Process/Skill Questions:
- What is the difference between social and therapeutic communication?
- What is the difference between verbal and nonverbal communication?
- What communication skills and strategies are important in the healthcare field?
- What communication barriers sometimes occur in the healthcare field?
- What are the elements of effective communication?