Title: Verify and interpret heating and A/C concerns; determine needed action.
Course: Automotive Technology III (20104-III) > Section: HEATING, VENTILATION, AND AIR CONDITIONING (HVAC): General

Procedures should include

- verifying customer concern
- determining the proper function of any heating and A/C system component
- comparing component and function to a similar vehicle, if needed.

Process/Skill Questions:

- What tools are used in interpreting heating and A/C problems?
- What concerns are associated with heating and A/C?
- What is the first step in dealing with a heating and A/C concern?