Examination should include
- reading case studies involving diverse client populations
- evaluating one’s personal values, implicit biases, and stereotypes
- identifying the cultural expectations of a client and family
- describing examples of culturally appropriate methods of providing services.
Process/Skill Questions:
Thinking
- What might be the consequences of not providing culturally appropriate care?
- How could a professional incorporate information about a client’s culture in a plan of care?
Communication
- How could a professional help a client communicate their cultural needs?
Leadership
- What would be an example of culturally inappropriate care?
- How might a leader address a worker who did not provide culturally appropriate care?
Management
- What types of cultural diversity training could be provided to staff?
- What are some concerns that need to be addressed when delivering training about cultural sensitivity?