Performance should include use of appropriate Windows OS tools and the following:
- Best practices
- Scheduled backups
- Scheduled disk maintenance
- Windows updates
- Patch management
- Driver/firmware updates
- Antivirus/Anti-malware updates
- Tools
- Backup
- System restore
- Recovery image
- Disk maintenance utilities
Process/Skill Questions:
- Why is patch management important in a large network?
- What system restore options allow the technician to retain user data files and applications?
- What disk maintenance tool can be used on a hard disk drive but not an SSD?
- How frequently should antivirus and anti-malware signature files be updated?