Title: Follow office protocol for emergency procedures.
Course: Medical Assistant II (14151-II) > Section: Demonstrating Knowledge and Use of Safety Practices

Following office protocol should include

- explaining the concept and the rationale of protocols
- adhering to procedures/guidelines to assure the healthcare safety of clients and employees in cases of emergencies.

Process/Skill Questions:

- How important is it to have an office protocol regarding emergencies? Why?
- What role does the medical assistant play in ensuring the safety of the patients?