Title: Identify stressors for a CNA and the resources a CNA may use to deal with stress.
Course: Nurse Aide I (14051-1) > Section: Communicating in the Healthcare Environment

Identification includes

- signs of stress at work
  - anger or abuse displayed toward a client/resident/patient
  - arguing with the charge nurse
  - poor relationships with coworkers
  - complaining about the responsibilities of the job
  - having difficulty focusing on work
- resources to assist with stress management
  - family
  - friends
  - charge nurse
  - places of worship
  - mental health agencies.

Refer to Unit II in Nurse Aide Curriculum, Virginia Board of Nursing, Virginia Department of Health Professions, 2018.

Process/Skill Questions:

- How does workplace conflict contribute to stress for a CNA?
- How do outside stressors affect a CNA's professional life? Why is it important to leave those stressors at the door?
- What resources are available for a CNA who is dealing with stress at work?
- What methods can be used to reduce stress?
- What are the signs of burnout for a CNA?