Title: Demonstrate examples of professional communication skills.
Course: Strategic Marketing (formerly Marketing, Advanced) (12152) > Section: Communicating in the Workplace

Demonstration should include

- verbal skills
  - written (e.g., email, text, online posts)
  - spoken (e.g., phone conversations, sales pitch)
- nonverbal skills (e.g., facial expressions, hand motions, eye movement).

Process/Skill Questions:

- What components should be included in all professional emails?
- In what work situations is text messaging an effective communication method?
- How has technology changed verbal communication?
- What process can be used to determine the appropriate communication method or tool?
- When have you heard a person say one thing while their actions told something different?