Title: Explain the importance of diversity, opportunity, and inclusion within the work environment.
Course: Marketing (12164) > Section: Developing Professionalism in the Workplace

Explanation should include

- the concept that diversity, opportunity, and inclusion will improve the work environment and better serve the community and customer base
- strategies for valuing differences (e.g., in age, gender, race, religion, global/cultural background, sexual orientation, gender identity) among customers and co-workers
- respect for those with disabilities.

Process/Skill Questions:

- What is the difference between diversity and inclusion? Why is diversity alone not sufficient to create a healthy work environment?
- How may diversity, opportunity, and inclusion challenges be met?
- How could moving to a more diverse workforce help a company better serve the community? Better serve the customer base?
- Why is it important to train employees in diversity, opportunity, and inclusion?
- What laws are in place to protect employees of diverse backgrounds?