Title: Explain facilities management as it relates to the sports and entertainment industries.
Course: Sports and Entertainment Management (12163-II) > Section: Exploring Sports and Entertainment Management

Explanation should include

- content (e.g., concert, sporting event, convention)
- safety and security
- ticket sales (e.g., box office, ticketing technology)
- on-site retail (e.g., gift shops, concessions)
- accessibility (e.g., physical, financial)
- parking and public transportation options
- restrooms
- ingress and egress
- elements that enhance sports facilities.

Process/Skill Questions:

- What are the functions of event security and security plans?
- What are common concerns and risks for security at sports and entertainment facilities?
- What are special concerns for high-risk facility locations?
- What methods are used to move spectators to, from, and around facilities?
- What are current trends in facilities management?
- How can one identify the sales methods critical for one’s target market?
- What physical features of a facility may deter a customer from returning?