Demonstration should include
- defining the problem
- organizing thoughts
- presenting facts and feelings
- listening and speaking
- showing empathy and respect.
Negotiation should use compromise to find an agreement between two or more parties. Negotiation occurs when selling, seeking professional advancement, and working in a team.
Process/Skill Questions:
- Why is it important for businesspeople who negotiate outside their culture to learn how the other side negotiates?
- What are examples of negotiation?
- What is the benefit of negotiation over other tactics (e.g., arguments, fights)?
- What business situations might require negotiation?
- What leadership style would be most effective in situations requiring negotiation?
- What human-relations skills are necessary for successful negotiation?
- Why is it important to use verbal and nonverbal methods of persuasion in negotiation?
- What is the difference between negotiation and compromise?