Title: Describe the importance of cultural competency in human services professions.
Course: Family and Human Services I (19999-I) > Section: Examining Ethical and Professional Concerns

Description should include

- the importance of recognizing the cultural expectations of a client and family
- examples of culturally appropriate methods of providing services, including the power of the language and vocabulary professionals use
- how culturally appropriate methods promote equity and parity.

Process/Skill Questions:

Thinking

- How could one gather information about a patient’s culture?
- Why should a professional refrain from applying their own cultural beliefs when dealing with a client from another culture?

Communication

- Why should a professional encourage the client to communicate about their culture?
- What should a professional communicate to the family about a client’s plan of care?

Leadership

- Why is it a responsibility to provide culturally appropriate care?
- Why is it helpful to learn about a client’s culture?

Management

- What are examples of culturally sensitive language?
- How could a manager train workers on culturally appropriate methods of providing services?