Title: Describe the organization and structure of the engineering department.
Course: Lodging Management (12159) > Section: Examining Engineering Functions

Description should include the roles and responsibilities of

- chief engineer
- skilled technicians (e.g., electricians, plumbers, painters)
- on-call personnel
- maintenance workers
- contracted services.

Process/Skill Questions:

- What are the primary functions of the engineering department?
- What is the role of the chief engineer?
- How does the engineering department contribute to guest satisfaction?
- What is the importance of timeliness in responding to engineering problems?
- What qualifications must the chief engineer possess?
- Who prioritizes engineering issues?
- What training should on-call personnel receive?