Following practices and procedures should include

• demonstrating professional standards of conduct when working with others in the classroom and salon settings
• displaying integrity, honesty, and respect at all times while interacting with others.

Process/Skill Questions:

• Why is good work ethic important to career success?
• What consequences may arise from an employee's lack of integrity and honesty?
• What should the stylist do if a client requests a service that is unsafe or outside scope?
• How should one address a late client?
• What strategies could one use to work with a dissatisfied client?