Consultation should include

• discussing the client's needs and desires
• interpreting the client's needs and desires
• selecting a haircut
• analyzing facial shape.

Process/Skill Questions:

• What listening skills are important when conducting a client consultation?
• What questions should the consultation include to recommend a haircut considering the client’s hair type and texture?
• What factors should be considered when selecting a haircut for the client?
• How can technology detect the client’s face shape?
• What is the “total look” concept?