Title: Describe the importance of good communication skills to the success of a criminal justice professional.
Course: Criminal Justice II (15051-II) > Section: Applying Criminal Justice Communication Skills

Description should include the effect of communication skills on

- the image of the individual
- the image of the agency
- interpersonal relationships among criminal justice professionals and the public
- verbal and nonverbal messages.

Process/Skill Questions:

- How should one communicate with hostile, hysterical, intoxicated, mentally ill, or very young/old people?
- What criteria should be used to evaluate communication skills?
- What resources are available to improve communication skills?