Title: Explain the differences in agent responsibilities toward a customer vs. a client.
Course: Real Estate (12154) > Section: Describing Brokerage and Agency Contract Responsibilities

Explanation should include

- differences between a customer and a client
- responsibilities to a customer
- responsibilities to a client.

DPOR correlation: 18VAC135-20-400. 15 (Brokerage and agency contract responsibilities)

Process/Skill Questions:

- What is the difference between a customer and client?
- What is duty of care?
- What types of information is a real estate agent required to disclose to clients?
- When does a customer become a client?