Unloading products should include
- using proper lifting techniques
- determining where products need to be placed for storage (e.g., storeroom, floor, outside area)
- asking for coworker assistance, when necessary.
Process/Skill Questions:
- What are the rules for lifting?
- What are the injuries associated with improper lifting techniques?
- When should one ask for coworker assistance when loading or unloading merchandise?
- Why should one avoid assistance from the customer when loading or unloading heavy products?
- How does one determine where products should be stored?