Title: Demonstrate knowledge of employee-management skills.
Course: Cosmetology II (19101-II) > Section: Managing the Salon

Demonstration should include

- practicing employability skills
- resolving client and employee complaints.

Process/Skill Questions:

- Why is dependability so important in the workforce?
- What role does morality play in the workforce?
- What role does integrity play in the workforce?
- What role does courtesy play in the workforce?
- What is teamwork? What does it mean to be a team player?
- What is the advantage of a positive attitude in the workplace?
- What are the attributes of a good employee?