Title: Describe problem-solving behaviors and attitudes.
Course: Education for Employment I (Development) (22901-II) > Section: Acquiring Customer-Service Skills

Description should include exhibiting

- resilience
- persistence
- diligence.

Process/Skill Questions:

- How does being objective help one solve a problem?
- What are the benefits of compromising to solve a problem?
- What are the consequences of not resolving a problem in the workplace?