Title: (Optional) Provide supplemental information, as permitted by state law and regulations.
Course: Pharmacy Technician II (14152-II) > Section: Assisting the Pharmacist in Serving Patients

Provision may include

- patient package leaflets
- videos and other audiovisual presentations
- computer-generated information
- additional medication guides for some medications
- brochures or newsletters
- mobile apps
- association- and organization-based websites
- process for identifying patients requiring referrals to pharmacists
- information promoting wellness and disease prevention
- information identifying the effect of alcohol, tobacco, and legal and non-legal drugs on wellness, with the understanding that the pharmacy technician is not permitted to provide counseling.

See PTCB 4.2 (https://www.ptcb.org/lib24watch/files/pdf/169).

See ASHP 5.1, 5.2, 5.3, 5.4, 5.5 (https://www.ashp.org/-/media/assets/professional-development/technician-program-accreditation/docs/ashp-acpe-pharmacy-technician-accreditation-standard-2018.ashx?la=en&hash=36EAA6511105A6C6BFEA4F30E193892F19E2C385).

Process/Skill Questions:

- What are the purposes of supplemental information?
- How does HIPAA affect the provision of supplemental information?
- What are the legal obligations of a pharmacy to provide supplemental information?
- What types of supplemental information are available for patients with disabilities or language barriers?
- What apps aid patients in understanding and monitoring their disease state or state of wellness?

Code of Virginia Statutes Related to Pharmacy Technicians

Va. Code §54.1-3320 — Acts restricted to pharmacists

Va. Code §54.1-3321 — Registration of pharmacy technicians