Communication should be accomplished in accordance with
See PTCB 5.4, 5.5 (https://www.ptcb.org/lib24watch/files/pdf/169).
See ASHP 3.3 (https://www.ashp.org/-/media/assets/professional-development/technician-program-accreditation/docs/ashp-acpe-pharmacy-technician-accreditation-standard-2018.ashx?la=en&hash=36EAA6511105A6C6BFEA4F30E193892F19E2C385).
Process/Skill Questions:
- What are some effective communication techniques to determine whether a patient desires or requires counseling?
- What cues from the patient might indicate that counseling about medications and/or medical equipment by the pharmacist is needed?
- Why is patient counseling restricted to pharmacists?
- Why is patient counseling important?
- What regulation governs patient counseling?