Title: Inventory linens and supplies.
Course: Hospitality, Tourism, and Recreation II (16999-II) > Section: Fulfilling the Responsibilities of the Rooms Division and Lodging Facilities Operations

Inventory, or linen control, should include

- maintaining an accurate inventory
- discarding and replacing soiled and tattered linens
- maintaining a schedule for changing and laundering linens
- receiving items
- storing items.

Process/Skill Questions:

Thinking

- How do employees benefit from an organized method of storing supplies?
- Why is an accurate inventory important to an efficient housekeeping department?
- When would it be best to use off-site linen services?

Communication

- What communication techniques should an employee use to ensure efficiency and thoroughness in receiving goods?
- What kind of inventory should be kept when receiving and storing supplies?
- What written communications can remind employees of inventory control and the schedule for changing and laundering linens?
- What kind of daily inventory should be maintained?

Leadership

- What training should leaders give employees for receiving and storing goods?
- What environmental concerns should leaders consider in terms of creating a schedule for changing and laundering linens?
- What are the financial concerns of linen control?

Management

- How can management be sure that employees use quality control in receiving and storing goods?
- How can management arrange the storerooms to achieve maximum storage space and efficiency?
- What methods can the employer use to protect against theft of linens by guests and by employees?
- Who should be in charge of linen control?