Identification should include the following characteristics:
- Empathetic
- Attentive
- Accountable
- Goal-oriented
- Knowledgeable about products and destinations
- Proactive
- Solution-oriented
- Collaborative
- Detail oriented
- Global thinker
Process/Skill Questions:
- What role does discipline play in multi-tasking?
- Why is it important for a travel and tourism professional to be adaptable?
- What are some ways a professional can be proactive?
- How can empathy help a salesperson develop productive relationships?
- What role does confidence play in sales?
- How does ambition affect goal setting?
- Why is it important for a travel and tourism salesperson to have knowledge about geography?