Analysis should include

• inspecting the client's scalp and hair
• recognizing diseases, disorders, or abnormal conditions
• evaluating the client’s hair condition
• employing the pH scale to determine the proper products to use.

Process/Skill Questions:

• What is the importance of recognizing hair and scalp disorders?
• What are the signs and symptoms of a contagious disorder?
• How is a disorder distinguished from a disease?
• What conditions require refusal of service?