Title: Consult with clients.
Course: Nail Technician I (19105-1) > Section: Performing Daily Salon Operations

Consultation includes

- determining specific purpose of visit
- discovering specific service(s) requested by the client
- discussing alternative treatments (if applicable)
- gathering personal information (name; address; telephone numbers; type of work; birth date; medical history; preference in nail length, color, artificial/natural)
- determining purpose of visit
- identifying whether treatment is temporary or longer-term.

Process/Skill Questions:

- How can the consultation help provide improved service for a client?
- Why is it important to ask about the purpose of visit and the client's type of work and medical history?
- Under what circumstances might the nail technician suggest alternative treatments?