Title: Explain the importance of communication skills in biomedical technology.
Course: Biomedical Technician (14900) > Section: Exploring Foundations in Biomedical Technology

The explanation of communication skills in biomedical technology must emphasize the following:

- The need for effective oral and written communication with laboratory personnel, other health care professionals, and, if required, patients and the public
- The importance of ensuring accuracy and reliability of results
- The importance of keeping information confidential
- The importance of presenting information in an orderly and efficient manner
- The need for professionalism, including professional conduct and interpersonal skills with laboratory personnel, other health care professionals, and, if required, patients and the public

Process/Skill Questions:

- What is effective communication?
- Why are professional attitude and behavior important when communicating with others?
- What roles do effective communication skills play in customer service?
- What are some potential consequences of not communicating effectively in the medical workplace?