Completion should include
- name of customer and his/her contact information
- description of complaint or damage
- equipment information
- name, description, and price of needed part(s)
- shipment information
- hourly and total charges for labor, sales tax, and total cost.
Process/Skill Questions:
- Why is it necessary to fill out work orders? Invoices? Repair requisitions?
- Why is it important to keep track of labor hours worked?
- What information does an invoice contain?