Identification should include
- dress code
- polices on body art and piercings
- personal hygiene and grooming
- on-the-job hygiene (e.g., hand washing)
- cultural diversity
- legal restrictions and policies
- etiquette.
Process/Skill Questions:
Thinking
- Why is professionalism tied to success in the hospitality, tourism, and recreation industries?
- What effect can poor professional appearance and hygiene have on one's career?
- What is etiquette?
Communication
- How can appearance and hygiene issues be communicated to employees?
- Why are communication skills important in the hospitality, tourism, and recreation industries?
Leadership
- How can leaders effectively express concerns in the workplace?
- What are examples of improper etiquette displayed by those in leadership positions?
Management
- What management skills are needed to solve problems concerning appearance and hygiene?
- What management skills are important in establishing good employee-employer relations?