Title: Demonstrate interpersonal communication skills and professional courtesy when interacting with patients, family members, and other healthcare workers.
Course: Respiratory Therapy II (14061-II) > Section: Examining Professional Standards for Patient Care

Demonstration should include

- verbal vs. nonverbal communication
- subjective vs. objective assessment
- private vs. public consultation with patients, families, and colleagues to protect patient confidentiality
- appropriate age-specific interactions with patients based on the patient’s age and abilities across cognitive, affective, and psychomotor spectrums
- respecting the culture, religion, and lifestyle of patients, families, and coworkers
- matching education to the needs of the patient and family members.

Process/Skill Questions:

- How can nonverbal communication be used effectively in the patient setting?
- What is the difference between a subjective and objective assessment?
- What techniques could the respiratory therapist use with a dementia patient?
- What techniques could the respiratory therapist use to explain a treatment to a 4-year-old?