Title: Office Specialist III - Preparation (12004-III)

Demonstrating Personal Qualities and Abilities
  Demonstrate creativity and innovation.
  Demonstrate critical thinking and problem solving.
  Demonstrate initiative and self-direction.
  Demonstrate integrity.
  Demonstrate work ethic.
  WorkplaceReadinessSkillsPoster2019.pdf
Demonstrating Interpersonal Skills
  Demonstrate conflict-resolution skills.
  Demonstrate listening and speaking skills.
  Demonstrate respect for diversity.
  Demonstrate customer service skills.
  Collaborate with team members.
Demonstrating Professional Competencies
  Demonstrate big-picture thinking.
  Demonstrate career- and life-management skills.
  Demonstrate continuous learning and adaptability.
  Manage time and resources.
  Demonstrate information-literacy skills.
  Demonstrate an understanding of information security.
  Maintain working knowledge of current information-technology (IT) systems.
  Demonstrate proficiency with technologies, tools, and machines common to a specific occupation.
  Apply mathematical skills to job-specific tasks.
  Demonstrate professionalism.
  Demonstrate reading and writing skills.
  Demonstrate workplace safety.
Examining All Aspects of an Industry
  Examine aspects of planning within an industry/organization.
  Examine aspects of management within an industry/organization.
  Examine aspects of financial responsibility within an industry/organization.
  Examine technical and production skills required of workers within an industry/organization.
  Examine principles of technology that underlie an industry/organization.
  Examine labor issues related to an industry/organization.
  Examine community issues related to an industry/organization.
  Examine health, safety, and environmental issues related to an industry/organization.
Addressing Elements of Student Life
  Identify the purposes and goals of the student organization.
  Explain the benefits and responsibilities of membership in the student organization as a student and in professional/civic organizations as an adult.
  Demonstrate leadership skills through participation in student organization activities, such as meetings, programs, and projects.
  Identify Internet safety issues and procedures for complying with acceptable use standards.
Exploring Work-Based Learning
  Identify the types of work-based learning (WBL) opportunities.
  (Optional) Reflect on lessons learned during the WBL experience.
  Explore career opportunities related to the WBL experience.
  (Optional) Participate in a WBL experience, when appropriate.
Processing Information and Data
  Compose research-related documents.
  Produce complex business documents (e.g., invitations, newsletters, research-related documents).
  Produce form letters by merging files.
  Perform calculations on business forms.
  Compose a business letter.
  (Optional) Transcribe correspondence.
  Create a database.
  Create a worksheet.
  Scan documents and images.
  Create a presentation.
Performing Administrative Support Activities
  Maintain an appointment calendar.
  Greet visitors.
Managing Records
  File documents by subject headings.
  File documents chronologically.
Keeping Financial Records
  Maintain a checkbook.
  Reconcile a bank statement.
  Figure payroll deductions.
  Compute gross and net wages.
Duplicating Documents
  (Optional) Prepare two-sided copies.
  (Optional) Collate multiple-page documents.
Using Telecommunications
  Demonstrate the ability to use electronic communications (e.g., email, fax).
  Access information on the Internet.
  (Optional) Identify emerging trends in telecommunications.
Enhancing Mathematics Skills
  Solve business-math problems, using a variety of electronic methods.
  Compute interest, commissions, and discounts.
Preparing for Industry Certification
  (Optional) Describe the processes and requirements for obtaining industry certifications related to the Office Specialist III–Preparation course.
  (Optional) Identify testing skills/strategies for a certification examination.
  (Optional) Demonstrate the ability to successfully complete selected practice examinations (e.g., practice questions similar to those on certification exams).
  (Optional) Successfully complete an industry certification examination representative of skills learned in this course (e.g., MOS, IC3, NOCTI, Workplace Readiness Skills for the Commonwealth).
Preparing for Employment
  Refine job interview skills.
  Update a portfolio containing representative samples of student work.
  Identify the steps in resigning from a position.
  Adhere to a compliance training manual and other company policies.
Additional Course Information
  Student Competency Records
  6742 Teacher Resources.pdf
  6742 Standards Correlations.pdf
  6742 Credentials-Sequences-Clusters.pdf
  6740_6741_6742 Acknowledgments and Copyright Information.pdf