Title: Explain concerns and opportunities related to electronic device use.
Course: Marketing (12164) > Section: Communicating in the Workplace

Explanation should include

- how the availability of electronic devices has changed communication in the workplace
- how to use electronic devices respectfully and responsibly
  - putting devices on silent while in the workplace
  - appropriate use of electronic devices while dealing with an on-site customer
  - keeping one’s voice down while talking on an electronic device in a business environment
  - obeying all posted rules regarding the  use of electronic devices (including checking personal email, social media, and text messages).

Process/Skill Questions:

- What are inappropriate uses of electronic devices in a business setting?
- When should an incoming call take priority over a workplace situation?
- How can an employee avoid being distracted in the workplace by a personal electronic device?