Explanation should include the following:
- Record of patient account information (e.g., responsible party, address, telephone, name, account number, special notes, transaction dates, description of services, payments, adjustments, balance)
- Patient receipt
- Balance billing
- Dunning notice
- Insurance tracer
Process/Skill Questions
- In what order should information be documented on a ledger card?
- What is another name for a ledger card?
- How do adjustments affect a remaining balance?