Title: Describe the customer service skills required for careers in the parks and recreation industry.
Course: Outdoor Recreation, Parks, and Tourism Systems Management (18549) > Section: Promoting Leisure and Recreation Enterprises

Description should include

- situations in which customer service is practiced
- jobs that require customer service skills (e.g., community liaison, park ranger, salesperson)
- effects of good and poor customer service
- methods for improving customer service.

Process/Skill Questions:

- What are examples of good customer service?
- How can a business promote good customer service?
- How can an individual employee improve their customer service skills?
- Why is customer service such a crucial factor in the success of a business?