Title: Identify the role of the human resources department.
Course: Lodging Management (12159) > Section: Examining Human Resources and Supervisory Functions

Identification should include the duties for which a human resources department is responsible, including

- maintaining high morale among associates
- establishing and maintaining the corporate culture
- assisting in recruitment and retention
- providing team building activities
- monitoring employee relations
- managing employee benefits
- overseeing training efforts
- handling foreign language issues
- enforcing inclusion and harassment policies
- conducting orientation for new employees
- overseeing workplace safety and security and risk management
- verifying employment.

Process/Skill Questions:

- What role does the human resources director play in the hiring process?
- What team-building activities might a human resources director initiate?
- How have unions changed the role of the human resources director?
- How does the human resources department implement anti-discrimination and anti-harassment policies?
- What are the human resources department’s responsibilities to employees who need help with English language skills?
- What training opportunities can a human resources department provide employees?
- What are the benefits of a new employee orientation program?
- How has legislation changed the role of the human resources director?
- What are ways to improve employee retention?
- What are some ways human resource managers may be more equipped to handle non-English speaking employees?
- What are some things that the human resource manager should look for when verifying employment?