Title: Explain procedures for guest room inspection.
Course: Lodging Management (12159) > Section: Examining Housekeeping Functions

Explanation should entail an inspection by the housekeeper, who follows a checklist of key items such as bathroom cleanliness, bed-making techniques, mirrors, tables, and guest supplies.

Process/Skill Questions:

- Why is a guest room inspection necessary?
- How does the guest room inspection process affect guests, housekeepers, and front-office personnel?
- How is the guest room inspection process related to staff development and training opportunities?
- What is the procedure for responding to a dissatisfied guest?
- How does a property management system make room inspection more efficient?
- How frequently is a guest room inspected, and how thorough is the inspection?
- What are the statuses a room inspector might report to the front desk after inspection?
- What is the procedure for limited inspection in relation to specific house cleaners?