Title: Describe the roles of a CNA and the family in providing emotional support for the client/resident/patient.
Course: Nurse Aide I (14051-1) > Section: Understanding Individual Needs: Mental Health

Description includes

- role of family and concerned others on the healthcare team
- CNA strategies to provide emotional support to the client/resident/patient and to encourage the family to do the same.

Refer to Unit IX in Nurse Aide Curriculum, Virginia Board of Nursing, Virginia Department of Health Professions, 2018.

Process/Skill Questions:

- Why is it important to include the family in supporting the client/resident/patient?
- Why is silence and listening one of the best responses to family concerns?
- Why is it important to give the family respect and privacy?