Title: Identify rights and responsibilities of consumers.
Course: Agricultural Business Fundamentals I (18201-I) > Section: Making Consumer Choices

Identification should include explaining the following consumer rights and associated responsibilities with regard to consumer decision making:

- right to choose among products and services
- right to information through advertising, product labeling, warranties, publications, and consumer organizations
- right to safety and legal protection
- right to express dissatisfaction and be heard.

Teacher Resource:

Agricultural Sales User’s Manual, FFA (https://ffa.app.box.com/s/a5dkpp2007k9rpaolzhv5xg6o852d04i/file/289846371438)

Process/Skill Questions:

- What is the difference between a right and a responsibility of customers?
- Where can resources be located identifying customers' rights and responsibilities?
- What are some consumer-safety organizations, and what are their roles?