Title: Collect productivity information.
Course: Pharmacy Technician II (14152-II) > Section: Participating in the Administration and Management of Pharmacy Practice

Collection should involve

- recording information in a log system
- reviewing or analyzing reports to identify peak times
- using the report results to address appropriate scheduling of personnel.

Collection of productivity information should also include the

- number of prescriptions filled
- fill times
- point-of-sale reconciliation
- rejected claims status
- use of automated dispensing machines
- temperature log
- use of flow hoods (e.g., laminar and vertical).

Process/Skill Questions:

- How can information from productivity reports be used to create a personnel schedule?
- How can information from daily reports be used to improve the fiscal management of the pharmacy?
- How can information from various pharmacy reports be used to enhance efficiency within the pharmacy setting?
- How are disease management services reimbursed?
- How often must HEPA filters be certified?
- Which type mortar and pestle is used for mixing?
- Who is responsible for the transportation of hazardous materials?