Title: Demonstrate communication with members of the healthcare team.
Course: Nurse Aide I (14051-1) > Section: Communicating in the Healthcare Environment

Demonstration includes

- being tolerant of coworkers
- being respectful of coworkers
- being quiet when others are speaking
- listening to ideas of coworkers
- approaching new ideas with an open mind
- using an appropriate voice volume
- using appropriate language
- refraining from cursing or using slang
- refraining from talking about a client/resident/patient in a rude or disrespectful manner.

Refer to Unit II in Nurse Aide Curriculum, Virginia Board of Nursing, Virginia Department of Health Professions, 2018.

Process/Skill Questions:

- Why is professional courtesy and communication important?
- What is profanity and why is it never appropriate in a workplace?
- What is an example of slang that should be avoided when communicating in the workplace?