Title: Implement a plan of action to address health and emergency hazards.
Course: Hospitality, Tourism, and Recreation II (16999-II) > Section: Demonstrating Health, Safety, and Environmental Awareness

Implementation should include a review of management's responsibilities, including

- establishing and enforcing safety rules, policies, and procedures
- following a system for documenting and investigating reports related to safety, security, and environmental issues
- providing safety and emergency information in employee training and continuing education programs
- providing fire extinguishers and first-aid kits
- correcting safety violations recorded by safety committees or safety enforcement agencies.

In addition, employees' responsibilities include recognizing and reporting hazards such as

- broken equipment, lights, locks, electrical outlet covers, and glass
- burned-out lights
- leaks
- worn-out electrical cords
- slippery conditions
- damaged floors, furniture, walls, handrails, doors, and windows
- items or conditions that could cause a person to stumble
- missing or damaged fire extinguishers
- hazardous materials
- access to automated external defibrillator (AED)
- other (e.g., pest infestation, mold).

Process/Skill Questions:

Thinking

- How is safety the responsibility of both management and employees?
- How is prevention the best protection against injury for both guests and employees?

Communication

- What types of communication might be used to inform guests of their responsibilities while on the property?
- Where should legal notices be posted on the property?

Leadership

- How can leaders encourage staff to be aware of the property's liabilities?
- How are leaders ultimately responsible for all liability issues on the property?

Management

- How can management benefit from its employees' ability to work cooperatively?
- What resources are available to management to learn about relevant changes in laws?