Description should include
- identifying the crisis
- differentiating between a mental health crisis and a developmental dysfunction
- exercising communication skills (e.g., active listening)
- practicing de-escalation techniques
- distinguishing among legal options (e.g., emergency custody order [ECO], temporary detention order [TDO], self-admission).
Process/Skill Questions:
- What is the process for obtaining an ECO?
- Why are de-escalation techniques crucial in crisis situations?
- What professional resources are available to aid in crisis situations?
- What are the benefits of using SMART-911?
- What is the Marcus Alert?