Title: (Optional) Describe the importance of active listening skills.
Course: Career Investigations (19258-9) > Section: Communicating on the Job

Description should include

- methods of active listening
- how active listening encourages engagement and comprehension
- methods for clear communication with coworkers or customers to follow directions and solve problems.

Process/Skill Questions:

- What nonverbal cues indicate that you are actively listening?
- What is the difference between paraphrasing and summarizing?
- Why is eye contact important when communicating?
- What is the best way to provide feedback to the speaker?