Description should include
- planning
- organizing
- staffing
- leading
- controlling.
Process/Skill Questions:
Thinking
- How do hospitality businesses make a good first impression?
- What can a hospitality business do to make itself stand out from the competition?
- What is a management structure?
Communication
- How can hospitality managers determine if their customers are satisfied?
- What skills are needed to be a hospitality manager?
Leadership
- How do managers control costs in a hospitality business?
- What could happen if a manager does not set goals?
- What leadership skills are required in management positions?
Management
- Why should a manager’s job include developing team morale and motivating employees?
- What can a hospitality business do to increase profitability?