Description should address the responsibilities of the broker and the responsibilities of the agent and the difference between the fiduciary and the principal.

Description also should include an explanation of the following acronym: COLD-AC (care, obedience, loyalty, disclosure, accounting, and confidentiality).

DPOR correlations: 18VAC135-20-400. 15 (Brokerage and agency contract responsibilities); 18VAC135-20-400. 25 (Real estate board regulations)

Process/Skill Questions: