Title: Manage reception area procedures as they relate to Health Insurance Portability and Accountability Act (HIPAA), Occupational Safety and Health Administration (OSHA), and other industry practices.
Course: Medical Administration (14153-18) > Section: Managing Office Activities

Management should include

- processing patient registration efficiently and in accordance with HIPAA regulations
- providing writing implements, forms, clipboards, or handheld devices to obtain patient information
- observing OSHA regulations that pertain to a reception area
- keeping the reception area neat and clean
- designing an ergonomically correct reception area
- providing patients with current healing and nontriggering media, information, and educational brochures.