Description may include examples such as

• listening
• asking open-ended questions
• encouraging participation
• asking what the first step might be
• providing assistance
• following up
• delegating
• practicing discretion
• providing resources
• offering praise and recognition
• providing opportunities for professional development
• including subordinates in decision making.

Description should also distinguish between positive and negative techniques, explaining how encouragement, trust, empowerment, and recognition build intrinsic motivation, while fear, coercion, or inconsistent expectations harm morale and long-term performance.

Process/Skill Questions:

• What happens when members of a group are intimidated by the leader?
• What are some reasons that team members lack or lose motivation?
• What role do a leader's vision and goals play in motivating others?
• How could professional development be used as a motivator?
• What are examples of fear-based motivational techniques?